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Smart Farm Kenya Return Policy


At Smart Farm Kenya, customer satisfaction is important to us.

Returns
Customers may request a return within 7 days of delivery if the product is defective, damaged, or not as described.

Non-defective products may be returned only if they are unused and in their original condition.

Return Process
To request a return, customers must contact Smart Farm Kenya via phone or WhatsApp before sending back the product. Our team will provide return instructions.

Return Shipping
Customers are responsible for return shipping costs unless the product is defective or incorrect.

Exchanges
Exchanges are accepted for defective or damaged products, subject to availability.

Refunds
Once the returned product is received and inspected, refunds will be processed using the original payment method within a reasonable time.

Contact
For all return or exchange requests, please contact Smart Farm Kenya customer support.

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